End User License Agreement

DISCLAIMER: YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THE APPLICATION. BY DOWNLOADING AND INSTALLING THE APPLICATION OR CONTINUING TO USE THE APPLICATION, YOU AGREE TO BE BOUND BY AND ARE BECOMING A PARTY TO THIS AGREEMENT.

1. Applicability

This End User License Agreement (“EULA”) applies to the Application (as defined below) and constitutes a legally binding agreement between the Company (defined below) and you (hereafter “you” or “End User”) and shall govern your use of the Application (as defined below).

The Application is owned and managed by Arrow Senior Living Management, LLC, a Missouri limited liability company incorporated under the laws of the State of Missouri, with registered office at 3333-9 Rue Royale, Saint Charles, MO 63376 (hereafter the “Company”).

The Company may change, modify, supplement, or temporarily or permanently discontinue the EULA at any time, for any reason, without prior notice, at its sole discretion (hereafter a “Modified Version”). You may not supplement, modify, or improve the EULA in any way. If we make minor changes to the EULA without materially changing your rights, we will provide the modified Terms of Use through the Application, relevant application stores or our website. We will notify you if we make a modification that materially changes your rights. If you continue to use the Application after such notification, that is an acknowledgement that you accept the modified EULA. Whenever an End User uses the Application, the latest version of the EULA applies.

By continuing to use the Application, you agree as follows:

You understand and intend that the EULA constitute a legally binding agreement and the equivalent of a signed, written contract; You will use the Application in a manner consistent with applicable laws and regulations and in accordance with the EULA as they may be amended by the Company from time to time;

and

You understand, accept, and have received this EULA, and acknowledge and demonstrate that you can access this EULA if and when needed. The functionality and/or use to the Application may depend on other applications whether or not they provide services to you through the Application, which may be subject to additional terms and conditions.

If you do not agree with and accept the EULA, please discontinue all further use of the Application. Do not continue the installation process and immediately delete all installed files, if any, from your computer or mobile device.

2. Definitions

“Application” shall mean software available under this EULA;

“Intellectual Property Rights” shall mean all intellectual, industrial, and other property rights (whether registered or not), including, but not limited to copyright, neighboring rights, trademarks, trade names, logos, drawings, models, or applications for registration as a drawing or model, patents, applications for patents, domain names, know-how, as well as rights to databases, computer programs and semiconductors.

3. Grant of License to End-user

3.1. Company hereby grants to you a single, non-exclusive, non-transferable, limited personal license to use the Application only for the purposes described herein. This license is conditioned on your continued compliance with the EULA. The Application and its underlying technology are protected by copyright, trademark, patent, Intellectual Property, and other laws of the United States and foreign countries. The Application is protected by international copyright laws and conventions as well as other Intellectual Property laws and treaties.

3.2. The Application is intended for the personal, non-commercial use of individual End Users.
You may not rent, lease, lend, sell, transfer, redistribute, or sublicense the Application, except that you may, after prior written notification to Company, transfer the Application as a whole to a third party, so long as you do not retain any copies of the Application or parts thereof and such third party accepts the EULA.
You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Application), without the Company’s express written consent. You must make best efforts to prevent any officers, employees, agents, or independent contractors from doing the same.

You may not to remove, change or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Application. If you make an authorized copy of the Application, you agree to produce any and all copyright, trademark, service mark or other proprietary rights notices on those copies.

No license is granted to you in the human readable code of the Application (source code). Except as provided below, the EULA does not grant you any rights to patents, copyrights, trade secrets, trademarks, or any other rights in the Application. You may not use the Application or any other Company materials with the aim of creating products or services with substantially the same function as the Application.
You agree that you have no right, power, or authority to make any modifications to or unauthorized copies of the Application.

You may not use, display, mirror or frame the Application, any of its parts, its name, trademark, logo or other proprietary information, or the layout and design of any page or form contained on a page, without Company’s express written consent.

You may not access or tamper with non-public areas of the Application or its systems, test the vulnerability of the Application’s systems, breach any security or authentication measures, circumvent any technological measure implemented by Company or any other third party (including another user) to protect the Application, or use the Application through the use of any mechanism other than through the use of Company software. No licenses or rights are granted to you by implication or otherwise under any Intellectual Property Rights owned or controlled by Company, except for the licenses and rights expressly granted in the EULA.
You acknowledge and agree that the Application is provided under license, and not sold, to you. You do not acquire any ownership interest in the Application under this Agreement, or any other rights thereto other than to use the Application in accordance with the license granted, and subject to all terms, conditions, and restrictions, under this Agreement. Company and its licensors and service providers reserve and shall retain their entire right, title, and interest in and to the Application, including all Intellectual Property Rights therein or relating thereto, except as expressly granted to you in this Agreement.

If you infringe upon the Company’s Intellectual Property Rights, you will immediately inform Company by emailing dev@arrowseniorliving.com

4. Grant of License to Company

You hereby grant a license to Company to use any ideas, concepts, know-how, or techniques contained in your communications for any purpose including, but not limited to, developing and marketing products using such information.

5. Carrier Charges

Your carrier’s data rates may apply to your use of the Platform, in addition to any licensing fees you may pay.

6. Privacy statement

You acknowledge that when you download, install, or use the Application, Company may use automatic means (including, for example, cookies and web beacons) to collect information about your mobile device and about your use of the Application. You also may be required to provide certain information about yourself as a condition to downloading, installing, or using the Application or certain of its features or functionality, and the Application may provide you with opportunities to share information about yourself with others. All information we collect through or in connection with this Application is subject to our Privacy Policy. By downloading, installing, using, and providing information to or through this Application, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy. Additionally, Company may Process certain Personal Data about End-Users as a Controller, according to our Privacy Policy, related to EULA administration.

End User recognizes that while using the Application its Personal Data may be processed by healthcare providers that provide services to the End User through the Application. Please refer to the privacy policy of your health care provider in such case.

7. Third party software and Services

7.1 “Third Party Software and Services” means software, its related materials and services that are furnished by a third party and subject to a separate agreement between the licensor of that software and the Company and/or End User. Third Party Software and Services may be made available to you as part of or through the Application.

7.2 YOU ACKNOWLEDGE AND AGREE THAT COMPANY IS NOT RESPONSIBLE FOR ANY SUCH THIRD-PARTY SOFTWARE AND SERVICES.

8. Disclaimers and limitation of liabiity

8.1 TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, COMPANY PROVIDES THE APPLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND. WITHOUT LIMITING THE FOREGOING, WE EXPLICITLY DISCLAIM ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. We make no warranty that the APPLICATION will meet your requirements or be available on an uninterrupted, secure, virus-free, or error-free basis. We make no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of the Application. You acknowledge and agree that if you rely on the Application, you do so solely at your own risk.

8.2 Company does not guarantee and explicitly disclaims liability for ensuring that the information in the Application is up-to-date, accurate, or complete. The Company does not guarantee and explicitly disclaims that the services will be uninterrupted. You are responsible for verifying and validating the accuracy and completeness of all information you view or access as part of the Application before acting upon such information.

8.3 Company disclaims any liability for THIRD PARTY CONTENT, AND ANY DEFECTS, FAULTS, OR DAMAGE TO, OR RESULTING FROM, Provider products or services liability lies exclusively with the Provider from whom the content, products, or services originated.

8.4 Third Party Sites. The Application may contain hyperlinks to third party content or web sites operated by third parties (“TPS”), and Company may work with a number of partners and affiliates whose sites are linked with the Application. Company does not control Independent TPS with which is it not directly contracted (“ITPS”). Company does not guarantee and is not responsible for the availability, quality, use, security, privacy, or accuracy of ITPS (and web sites accessed via the ITPS) or their content, products, or services. Company is not responsible for webcasting, or any other form of transmission received from any ITPS. Company is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement, authorization, sponsorship, or affiliation with respect to ITPS, their owners or providers. You acknowledge that you bear all risks associated with access to and use of content provided on an ITPS and agree that neither Company nor its affiliates, partners, agents, subcontracts, officer, directors, or employees are responsible for any loss or damage of any sort you may incur from dealing with a third party. You should contact the site administrator for the applicable ITPS if you have any concerns regarding such links or the content located on any such ITPS.

8.5 Company cautions you to make sure you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet. You agree that under no circumstances will you hold Company or its affiliates or agents liable for any loss or damage caused by use of or reliance on any content, goods, or services available on other sites. This provision shall also apply in full to the content and any hyperlinks in the Application, which are the exclusive responsibility of the Provider.

8.6 LICENSOR EXPRESSLY DISCLAIMS, AND YOU AGREE, THAT LICENSOR SHALL HAVE NO LIABILITY OF ANY KIND FOR ANY INDEPENDENT THIRD-PARTY PRODUCT OR SERVICE OR PROVIDER CONTENT.

8.7 Company and its licensors have no liability with respect to you or any other person, for any loss or damage suffered as a result of a failure or refusal by Company to respond to a message meant for Company by letter, fax, or e-mail, nor for delayed delivery, receipt, consideration, or acceptance of such messages by Company.

8.8 You are responsible for your connection to the Internet and the necessary hardware and software to run the Application. Company is in no way responsible for hardware or software failure and/or interruption of your internet connection.

8.9 UNDER NO CIRCUMSTANCES SHALL THE COMPANY OR ITS PARENT, AFFILIATES, OR RELATED COMPANY, OR ANY OF THEIR MANAGERS, OFFICERS OR EMPLOYEES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, UNFORESEEABLE, OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF ANTICIPATED PROFITS, LOSS OF BUSINESS OR REVENUE, LOSS OF OPERATIONAL SAVINGS OR COSTS, LOSS OF CONFIDENTIAL OR OTHER INFORMATION OR GOODWILL, LOSS OF PRIVACY, SERVICE OR BUSINESS INTERRUPTION, LOSS OF INFORMATION OR DATA, WORK STOPPAGE, FAILURE TO MEET ANY DUTY INCLUDING OF GOOD FAITH OR OF REASONABLE CARE, PERSONAL INJURY, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE SERVICES, OR ANY AND ALL OTHER PERSONAL OR COMMERCIAL DAMAGES OR LOSSES ARISING FROM OR IN CONNECTION WITH THE USE OR INABILITY TO USE THE APPLICATION, OR THE PROVISION OR FAILURE TO PROVIDE ANY SUPPORT SERVICES, OR OTHERWISE UNDER OR IN CONNECTION WITH ANY PROVISION IN THIS AGREEMENT, WHETHER OR NOT DUE TO ANY DEFECTS THEREIN, AND WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT LICENSOR HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

8.10 Limitation of Liability. IN NO EVENT SHALL COMPANY’S AND ITS PRESENT AND FORMER SUBSIDIARIES’, AFFILIATES’, DIRECTORS’, MANAGERS, OFFICERS’, EMPLOYEES’, AND AGENTS’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE APPLICATION, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE) OR UNDER ANY OTHER THEORY OF LIABILITY, EXCEED FIFTY DOLLARS ($50.00). THE FOREGOING LIMITATIONS APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

THE PROVISIONS OF THIS SECTION STATE THE SOLE AND EXCLUSIVE REMEDIES AVAILABLE TO YOU, AND COMPANY’S SOLE AND EXCLUSIVE LIABILITY FOR ANY AND ALL CLAIMS ARISING UNDER THIS EULA.

The limitations of liability set forth in this Agreement reflect a deliberate and bargained for allocation of risks between you and Company and constitutes the basis of the parties’ bargain, without which you and Company would not have agreed to the EULA.

9. Indemnification

9.1 You will indemnify and hold harmless Company and its officers, directors, employees, agents, franchisees, affiliates, service providers and suppliers, subcontractors, licensees, and all other involved or associate persons (“Indemnified Parties”) from and against any claims, disputes, demands, liabilities, damages, losses, and costs and expenses, including, without limitation, settlement costs and reasonable attorneys’ fees arising out of or in any way connected with (i) your use of the Application in a manner not permitted by this Agreement, not permitted by the Company, or not in conformance with the Company’s written requirements, (ii) your access to or use of the ITPS and Third Party Software and Services, (iii) your breach of any warranties or representations made by you hereunder, (iv) the acts or omissions of you, your employees, and agents, and all persons or entities who have access through you to the Application, or (v) relating to an infringement of any right resulting in any way from the use of the Application with other software or materials not licensed to you by or not approved by the Company. We reserve the right to assume control of the defense of any third-party claim that is subject to indemnification by you, in which event you will cooperate with us in asserting any available defenses.

9.2 Indemnity of Right of Use. The Company shall defend or settle, at its own expense, any claim made against you that the Application, in whole or in part, infringes any United States patent, published patent application, copyright, trade secret, or other proprietary right, and the Company shall indemnify and hold you harmless against any final judgment, including an award of attorneys’ fees, that may be awarded by a court against you as a result of the foregoing; provided, however, you shall (a) give the Company written notice of such claim within thirty (30) days of the date you first know or should know of the claim and (b) provide the Company with reasonable cooperation and all information in your possession related to said claim. The Company shall have sole control of the defense of such claims and all related settlement negotiations. Reasonable out of pocket expenses incurred by you in providing assistance to the Company in defense of such a claim shall be reimbursed by the Company.

9.3 Remedy for Claimed Infringement. If a claim is made that the Application, or any portion thereof, infringes any United States patent, copyright, trade secret, or other proprietary right, Company, at its sole expense and option, shall either: (i) procure for you the right to exercise the rights and licenses granted hereunder with respect to the Application; (ii) modify the Application to make it non infringing; (iii) replace the Application with equivalent but non infringing software of like functionality; or (iv) terminate this Agreement and refund any fees paid, if any, subject to the limitations of liability in Section 8.

9.4 Limitation of Indemnity. The Company shall have no liability to you or your assignees, transferees, or sublicensees for any claim of infringement that is based upon (i) any modification (by you) of Application, (ii) combination of the Application with software not supplied by or authorized by the Company if such claim would have been avoided but for such combination, or (iii) your use of the Application after the Company notifies you to cease use due to an infringement claim.

10. Notice

Any notices or other communications provided by Company under the EULA, including those regarding modifications to the EULA, will be given via email or through the Application. The date of receipt on the message will be deemed the date on which such notice is transmitted. Notices provided by you to the Company should be sent via email to info@cubigo.com or by certified mail at the address listed at the bottom of this Agreement.

11. Governing law and jurisdiction

11.1 This EULA, including the interpretation, validity, and enforcement shall be governed by and construed in accordance with United States Law and specifically Missouri law (notwithstanding any conflict of law principles).

11.2 Any legal action brought under or in connection with the subject matter of this EULA shall be brought only in the state courts of St. Louis or St. Charles, County Missouri. Each party submits to the exclusive jurisdiction of these courts and agrees not to commence any legal action under or in connection with the subject matter of this agreement in any other court or forum.

12. No assignment; No transfer

Except as permitted elsewhere in this EULA, you agree not to transfer or assign the Application or this Agreement to another party without the prior written consent of Company.

13. Term and termination

13.1 This EULA shall come into force when you download/install the Application and shall be effective until terminated.

13.2 Company may terminate the EULA with immediate effect, without any court intervention and without notice being required or indemnity payment being due if the End User fails to comply with the terms of this EULA. You may terminate this Agreement by deleting the Application and all copies thereof.

13.3 If the EULA is terminated for any reason by either party, the End User agrees to promptly discontinue use of and destroy all of the copies of the Application, if any. Any terms of this EULA that by their nature extend beyond termination of this EULA remain in effect until fulfilled and apply to both parties’ respective successors and assignees. Additionally, termination will not limit any of Company’s rights or remedies at law or in equity.

14. Import/export restrictions

You agree not to import or export the Application (or any copies thereof), or any products utilizing Application in violation of any applicable laws or regulations of the United States or the country to which you have imported or exported. You agree to indemnify Company from liability if you violate any such laws or regulations.

15. Survival

Any provision of this Agreement that contemplates performance or observance subsequent to termination or expiration of this Agreement shall survive termination or expiration of this Agreement and continue in full force and effect.

16. Severability

In the event any provision of this Agreement is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of any of the remaining provisions shall not in any way be affected or impaired.

17. Entire agreement

You further agree that this Agreement is the complete and exclusive statement of the agreement between you and Licensor, which supersedes all proposals or prior agreements, oral or written, and all other communications between you and Licensor relating to the subject matter of this Agreement. This Agreement may only be modified by a written agreement signed by both you and an authorized representative of Licensor.

18. Acknowledgement

By downloading, installing, or using any part of this Application(s), you indicate that you have read this Agreement, understand it, and agree to be bound by its Terms.

19. Force majeure

Licensor shall not be liable hereunder for any failure or delay in the performance of its obligations under this Agreement if such failure or delay is on account of causes beyond its control, including labor disputes, civil commotion, war, fires, floods, inclement weather, governmental regulations or controls, casualty, government authority, strikes, or acts of God, in which event Licensor shall be excused from its obligations for the period of the delay and for a reasonable time thereafter.

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS ABOUT THESE TERMS.

Arrow Senior Living, 3333-9 Rue Royale Saint Charles, Missouri 63376 (800) 983-8876; dev@arrowseniorliving.com

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